Shipping policy

Processing Time:

  • All orders are processed within 7-10 business days (excluding weekends and public holidays).

  • You will receive an email notification once your order has been shipped, along with tracking information if applicable.

Shipping Methods & Delivery Time:

  • We offer standard shipping within Pakistan, and delivery times typically range from 7-10 business days depending on your location.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight, size of the items, and your shipping location.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number by email. You can use this to track the status of your delivery via our shipping partner’s website.

Shipping Restrictions:

  • We currently ship to all over Pakistan

  • Some items may be restricted from shipping to certain regions due to legal or logistical reasons.

Lost or Damaged Orders:

  • If your order is lost or damaged during shipping, please contact us at kiarabyinas@gmail.com within 7 days of receiving your shipment.

  • We will assist you in resolving the issue with the shipping carrier and arrange for a replacement or refund if applicable.

Returns & Shipping Costs:

  • Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

  • In the case of a return, we will provide a return shipping label only if the product is damaged or an error was made on our part.